1. General
We operate as a drop-shipping business. Products displayed on our website are supplied and shipped by third-party suppliers. By placing an order, you agree to these Terms and Conditions.
2. Orders and Payments
All orders are subject to product availability.
Full payment must be received before an order is processed.
We reserve the right to cancel or refuse any order at our discretion.
3. Pricing
Prices are listed in the applicable currency and may change without prior notice.
We are not responsible for typographical pricing errors.
4. Shipping and Delivery
Delivery times are estimates and may vary depending on supplier location, customs processing, and courier services.
We are not liable for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
5. Returns and Refunds
Refunds or replacements may be offered for defective, damaged, or incorrect items.
Customers must contact us within [7–14] days of receiving their order.
Proof such as photos may be required for claims.
Refunds will be processed according to our Refund Policy.
6. Product Information
We strive to ensure product descriptions and images are accurate.
Actual product colours, sizes, or packaging may vary slightly from the images displayed.
7. Limitation of Liability
We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of MOMOZONS and may not be used without permission.
9. Privacy
Customer information is handled according to our Privacy Policy and will not be sold to third parties without consent, except as necessary to fulfil orders.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this website.
11. Merchant Funds and Withdrawals
-Merchants may only withdraw available funds that are not associated with pending, processing, disputed, refunded, or unfulfilled orders.
-If a merchant has active orders that have not yet been completed, delivered, or resolved, the corresponding funds may be held in reserve until the orders are successfully fulfilled.
-MOMOZONS reserves the right to temporarily restrict or delay withdrawals to ensure sufficient funds are available for order fulfilment, refunds, charge backs, disputes, or other customer-related obligations.
-Withdrawal requests may be reviewed and approved at our discretion to protect customers, suppliers, and the integrity of the platform.
-By using the MOMOZONS platform, merchants acknowledge and agree that funds related to pending orders are not eligible for withdrawal until such orders have been completed or otherwise resolved.
12. Contact Information
For questions regarding these Terms and Conditions, please contact:
MOMOZONS
Email: momozons.support@gmail.com
Website: https://momozons.com
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.